Lovereel: Wedding Videography FAQ

FAQ

Lovereel aim to keep the entire wedding videography and photography process as simple as possible whilst providing an incredible service that won't break your budget. Should you have any questions, we hope we're able to answer them here for you.

Booking questions

  • Do you take last minute bookings?

    Definitely! Contact us ASAP to find out if we're available for your wedding date.

  • How do we book Lovereel?

    Contact us and we'll email you a quote where you can book us in for your wedding.

  • How far in advance should we book?

    We'll always try to accommodate last-minute bookings, but booking early gives you the best chance of securing your preferred date.

  • What makes Lovereel different?

    Our communication is exceptional and our packages are fully customisable, so you only pay for what you actually want and need. Contact us for a quote and start building your perfect package.

    Our customisable quotes include the following services, all of which are completely optional:

    • Pre-wedding shoots—online photo gallery and print store access included

    • Photography—online photo gallery and print store access included

    • Videography—raw footage and combined raw footage included

    • Aerial drone video—typically captured prior to ceremony

    • Live-streaming—ceremony and/or reception plus you’ll receive a polished version after the date

    • Wedding films—four film types to choose from, book before or after the wedding

    • Printed photo albums—various album styles to choose from, book before or after the wedding

  • Where can I find recent testimonials from couples who worked with Lovereel?
  • My partner and I are a bit shy in front of the camera. Can you accommodate us?

    You're definitely not our first shy couple! While our team naturally adapts to each wedding's unique vibe, just mention your shyness when you first reach out. We'll make an extra effort to keep things relaxed and candid throughout your day, never pushing you beyond your comfort zone. Plus, our team is genuinely friendly and easy-going—you'll be in wonderful hands!

  • How long do we need you for on the day?

    We've created a handy guide to help you figure out your ideal coverage hours for your wedding day. Get in touch and we'll send it right over!

    Whether your day is already planned and you want us to capture it beautifully as is, or you'd rather book us and let everything fall into place naturally with our gentle guidance, we're here for it. We pride ourselves on being flexible because every wedding is unique.

  • What parts of our wedding day will you cover?

    During our time with you, we'll capture all your wedding festivities plus any special surprises you have planned. From bride and groom preparations, wedding ceremony, photoshoots, cultural traditions and customs, tea ceremonies, lawn games, performances, fireworks, reception formalities e.g., wedding party and newlyweds entrance, speeches, cake cutting, first dance, father daughter dance, bouquet and garter toss, newlyweds send-off, and everything in between – we'll be there with our eyes and ears open, ready to document both the planned celebrations and those spontaneous, priceless moments you'll treasure forever.

  • How much do your wedding packages cost?

    Contact us and we'll email you a customisable quote.

  • Do you have any payment plans available?

    We have flexible payment options available, including monthly payment plans, so you can choose what works best for your budget.

  • Can we upgrade our package later on?

    All packages can be upgraded along the way, so there's no pressure to commit to everything from the start.

  • Do you prioritise wedding photography over videography—or vice versa?

    We seamlessly blend our photography and videography so you get the best of both worlds—without any awkward interruptions or competing cameras. You'll feel natural and relaxed the whole time, while we capture both stunning photos and films you'll treasure forever.

Team questions

  • What's the benefit of booking both a wedding photographer and videographer with Lovereel?

    Booking our combined photo and video coverage means one less thing to worry about! You'll have a seamless team working together to capture your day, ensuring your photos and films perfectly complement each other in style, tone, and lighting. Plus, you save time searching for separate vendors and can trust that everything is in caring, experienced hands.

  • Who will be our wedding videographer and/or photographer on the day?

    We'll let you know which of our shooters will be with you closer to your date, but here's what we can promise: they'll be part of our tight-knit team of passionate professionals who work together seamlessly and care deeply about the couples we serve.

  • How many crew will be present on my wedding day?

    Our photo and video package includes two team members: one dedicated photographer and one dedicated videographer. For couples wanting more comprehensive video coverage, we offer the option to add a second videographer. Of course, you can also book our photography or videography services individually.

  • How experienced are your photographers and videographers?

    Each of our shooters brings a minimum of 6+ years experience with 150+ weddings under their belt to your special day. We use professional-grade cameras and audio equipment, so you can relax knowing every precious moment will be captured beautifully.

  • What happens if our photographer and/or videographer cannot make it on the day?

    If one of our photographers or videographers can't make it to your wedding, we'll immediately arrange for another team member to step in. We're proud to say this has never actually happened - we've been there for every single one of our couples on their special day, and we plan to keep it that way!

  • Do you bring back up equipment on the day?

    Absolutely! We'll do everything possible to ensure your day goes smoothly.

  • How is your work backed up?

    We'll use dual SD cards throughout your wedding day for extra security, and after delivering everything to you, we keep all your files safely backed up for at least 3 more months.

  • Who will be editing our wedding films and photos?

    Your films and photos are personally crafted by co-founder Kat and her sister Lena to create a story that truly reflects your unique celebration.

  • Who can we chat to about our wedding?

    Co-founder Chris will be your go-to person leading up to your big day. He believes in building genuine connections with every couple and is always available to answer questions or offer the kind of honest, helpful advice that only comes from truly caring about your experience.

  • Do you outsource your work?

    We work exclusively with our in-house team and don't outsource any services.

Photography questions

  • How many photographers do we need?

    One photographer works beautifully for most weddings! Our photographer can easily pop between the bride and groom's prep locations to capture those special getting-ready moments, then head to your ceremony. Since the rest of the day flows naturally, a second photographer is usually unnecessary unless you're expecting 100+ guests.

  • Can we meet our photographer before the big day?

    Consider booking a pre-wedding shoot! It's a great way to meet your photographer and get comfortable before your wedding day. Completely optional, of course.

  • Do you offer pre-wedding shoots

    Yes! We keep them as an optional add-on rather than having them built in to our packages, so you can choose what works best for you.

  • Will you edit my photos?

    Yes! We'll professionally edit and colour-grade your photos to ensure consistent and beautiful tones. Our style is all about natural enhancement—we won't heavily retouch your images (e.g., remove people, objects, etc.).

  • Will you watermark my photos?

    No watermarks - your photos are yours to enjoy!

  • Are my photos fit for printing and sharing online?

    Yes, definitely! All your photos come in high resolution, so they'll look gorgeous whether you're printing them for your wall or sharing the joy online with friends and family. Our photographers are skilled in lighting and composition, so every image captures the authentic emotions and story of your day.

  • Do you provide raw photographs?

    We don't provide raw photographs, but you'll receive beautifully edited photographs that capture the natural essence of your day.

  • Will you host our wedding photos online?

    Absolutely! We'll send you a link to your private online photo gallery once it's finished.

  • Can we and our guests view and download photos from our online gallery?

    Yes, absolutely! Your online gallery is designed to be fully accessible to both you and your guests at no additional cost.

  • Can you work alongside our chosen photographer?

    Of course! We've worked with lots of photographers over the years, and many have become wonderful friends and frequent collaborators.

Videography questions

  • How many videographers do we need?

    Most of our weddings are beautifully captured with just one videographer, but if you'd love more complete coverage, we recommend booking two videographers. This gives you the best of both worlds - we can be in two places at once and capture even more of your special moments from different angles.

    Having two videographers means more flexibility during your preparations and ceremony, plus you'll receive loads of extra raw footage that adds wonderful variety to your edited films. While our photographer can easily move around for quick shots, videography requires more setup time for those beautiful continuous shots you see in films.

    Two videographers work especially well when:

    • Your venue is intimate with limited space for camera equipment

    • You have lots of guests and want to capture even more of their reactions

    • There are important cultural traditions or performances you want fully documented

    • You simply want maximum coverage and extra raw footage from multiple angles.

    We're happy to help you decide what works best for your day!

  • How many video cameras will be used?

    With 1 videographer: We use 2 cameras during your ceremony and reception speeches, and 1 camera for everything else throughout the day.

    With 2 videographers: We use 3 cameras during your ceremony and reception speeches, and 2 cameras for everything else throughout the day.

    All footage is captured in stunning 4K quality.

  • Can you live-stream our wedding?

    Absolutely! Pop over to our live-stream page for examples and all the details. We do have limited dates available, so don't wait too long!

  • What is raw footage?

    Raw footage is simply all the unedited video and audio captured throughout your wedding day - think of it as the complete, uncut recording of your entire celebration from every camera angle.

    You'll receive everything exactly as it was filmed: all the original files straight from our cameras, neatly organised and filed sequentially. We'll also combine it all into one long unedited video per camera in a format that'll play on any modern TV or computer.

    Having your raw footage means you own the complete record of your day forever. You can come back to us years later for additional films, try editing something yourself, or simply enjoy rewatching those candid moments that might not make it into your wedding film.

  • What about the video quality?

    We film everything in crisp 4K quality! The only exception is slow-motion shots, which are captured in 1080p - but we typically only use slo-mo sparingly for those special cinematic moments.

  • What about the audio quality?

    We'll use professional wireless microphones and backup audio recorders to capture crystal-clear sound during your ceremony and reception speeches, and on-board camera microphones for all other parts of the day.

    For the ceremony, we'll typically attach a wireless mic to the main microphone and often place a lapel mic on the groom or celebrant for backup. During reception speeches, we typically attach a wireless mic to the main microphone or to your DJ's sound system.

    If needed, we'll set up additional backup recorders to make sure we never miss a moment of your vows or heartfelt speeches.

  • Can we choose the music for our wedding films?

    Yes! We'll email you a selection of songs that perfectly complement your chosen film type, so you can pick the ones that feel right for your story.

  • What video editing options or film types do you offer?

    Great question! We offer teaser films, highlight films, short films, and feature films to tell your story. You'll find all the details about each film type on our pricing page.

  • Do you provide all of the unedited raw video footage and audio?

    Absolutely! You'll get all the raw, unedited footage and audio from your day - bloopers, candid moments, and everything in between. It's all included in every package.

  • Can we order the raw footage only?

    Of course! You can order just the raw footage on its own. And if you decide later that you'd like a wedding film, the raw footage works perfectly for that too.

  • Short Films vs Highlight Films - What's the Difference?

    Short Films (around 5 minutes) tell your story with audio narrative from your special moments - like your ceremony vows and reception speeches woven together with music.

    Highlight Films (around 3 minutes) capture the emotion and energy through natural sounds - laughter, cheers, clinking glasses - paired with beautiful music.

    Both films are set to music and showcase the magic of your day, just in different ways! The easiest way to see the difference is to watch them side by side. Here's a Short Film and Highlight Film from the exact same wedding - perfect for comparing the two film types!

  • Will you host our wedding films online?

    Yes! Your films will be hosted online, and we'll send you the link so you can watch and share them with family and friends

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