FAQ: Wedding Videographer & Photographer Questions ❤️ Lovereel

FAQ

Lovereel aim to keep the entire wedding videography and photography process as simple as possible whilst providing an incredible service that won't break your budget. Should you have any questions, we hope we're able to answer them here for you.

Booking questions

  • Do you take last minute bookings?

    Definitely! Contact us ASAP to find out if we're available for your wedding date. Here's what happened when Rachel + James booked us last minute!

  • Why should we book both photography and videography with Lovereel?

    While we do offer each service separately, choosing Lovereel for both comes with significant advantages that go beyond just convenience.

    Exceptional value—our combined packages offer substantial savings compared to booking services separately, giving you premium documentation of your wedding day without stretching the budget.

    One point of contact, one schedule—you'll work with Chris, Lovereel's highly experienced wedding coordinator, throughout your entire planning process. This eliminates the headache of managing multiple vendors, schedules, and communication threads, ensuring nothing falls through the cracks.

    Seamless teamwork—we capture weddings together every weekend and know each other's movements instinctively, meaning no one will be competing with us for angles or accidentally blocking our shots.

    The result? A stress-free experience, more bang for your buck, and photographs and films that perfectly complement each other in style.

    Here's how Bethany + Gordon summed up their experience with Lovereel.

  • Have you been to our venue before?

    Most likely, yes! We'd be happy to confirm this when you enquire with us. If your venue is new to us, don't worry—we always arrive early to thoroughly familiarise ourselves with the space and connect with your other vendors well before your day begins. This ensures we capture every moment seamlessly, regardless of whether it's our first or fiftieth time at your venue.

  • What makes Lovereel different?

    We'll capture your wedding day organically and candidly without interrupting its natural flow, maintain exceptional communication throughout your entire experience, and our packages are fully customisable, so you only pay for what you want and need. Contact us for a quote and start building the perfect package for you.

    Our customisable quotes include the following services, all of which are completely optional:

    • Pre-wedding shoot—online photo gallery and print store access included

    • Photographer—online photo gallery and print store access included

    • Videographer—raw footage included

    • Second videographer—includes additional camera angles, video guest book, significantly more raw footage, aerial drone establishing shots, and a more dynamic wedding film

    • Live-streaming—ceremony and/or reception plus you’ll receive a polished version after the date

    • Wedding films—four film types to choose from, book before or after the wedding

    • Printed photo albums—various album styles to choose from, book before or after the wedding

  • How long do we need you for on the day?

    Whether you'd like to chat through your timeline with us first to optimise it for amazing photos and films, or your day is already planned and you'd just like us to capture it beautifully as is, or you'd rather secure your date with us now by booking the minimum number of hours and let everything fall into place from there–we're here to support you every step of the way. Get in touch if you'd like some help figuring out the perfect number of coverage hours for you. Keep in mind, you can always add-on additional hours anytime during the lead up to your wedding day (or even on the day itself). We pride ourselves on being flexible because every wedding is unique.

    After booking, you’ll receive our comprehensive photographer and videographer planning guide that covers everything from timing your day perfectly for beautiful photos and raw footage to determining the final number of coverage hours you'll need. Plus we'll continue to make ourselves available to provide gentle guidance along the way.

  • What moments and parts of our wedding day do you capture?

    Spontaneous surprises, dreamy details, and every magical moment in between: We have a keen eye for capturing meaningful moments and know the littlest details leave lasting impressions. We don't just capture the "big" moments of your dream day (preparations, ceremony, reception), we cover quite literally everything we know you'd love to have documented. From fleeting glances and guest interactions to dance-floor shenanigans, loud laughter, and sweet surprises, you can rest easy knowing we work discreetly in the background to document every last emotion of your dream day.

    During our time with you, we'll capture all your wedding festivities plus any special surprises you have planned. From bride and groom preparations, wedding ceremony, photoshoots, cultural traditions and customs, tea ceremonies, lawn games, performances, fireworks, reception formalities like wedding party and newlyweds entrance, speeches, cake cutting, first dance, father-daughter dance, bouquet and garter toss, newlyweds send-off, and everything in between—we'll be there with our eyes and ears open, ready to document both the planned celebrations and those spontaneous, priceless moments you'll treasure forever.

    For video coverage specifically, we find that your photoshoot provides some of the most stunning footage from the day (after all, it's bound to be in a breathtaking location!). If you're comfortable with our videographer being there as the two of you capture images with our photographer, we'd love to film your photoshoot as well!

  • My partner and I are a bit shy in front of the camera. Can you accommodate us?

    You're definitely not our first shy couple! While our team naturally adapts to each wedding's unique vibe, just mention your shyness when you first reach out. We'll make an extra effort to keep things relaxed and candid throughout your day, never pushing you beyond your comfort zone. Plus, our team is genuinely friendly and easy-going—you'll be in wonderful hands. Don't take our word for it—hear it from Brenda + Daniel!

  • What will determine the final result of our wedding photos, films, and raw footage?

    Every wedding is unique, and your final photos and films will reflect that uniqueness. Here's what shapes the story we capture for you:

    Your personalities and comfort level—first and foremost, it's about you as a couple. Some of our couples are naturally comfortable in front of the camera and love being photographed, while others are more camera-shy. That's completely normal! We work with your personalities to capture authentic moments that feel genuinely like you. Whether you're the type to laugh loudly during your ceremony or prefer quiet, intimate moments, we'll document your day in a way that feels true to who you are.

    Wedding style and atmosphere makes a huge difference. A formal black-tie affair in a grand ballroom will look and feel completely different from a relaxed vineyard celebration in the Hunter Valley or a bohemian gathering in the Blue Mountains. We adapt our approach to match your vibe, whether that's classic elegance or laid-back charm.

    Location is everything when it comes to the visual story of your day. A Sydney harbour wedding has a completely different energy than a Southern Highlands countryside celebration. We consider not just the venue itself, but the surroundings, the light, and how much space we have to move around and capture those perfect moments.

    Timing and schedule—the practical side matters and timing is crucial. If you've planned plenty of buffer time throughout your day, we can capture more of those beautiful in-between moments and details. When schedules are tight, we focus on the most important moments, but having a bit of breathing room always results in richer storytelling.

    Weather and lighting are wild cards that actually add character to your story. Golden hour ceremonies are magical, but so are dramatic stormy skies or soft overcast light. We've learned to work with whatever Mother Nature gives us, and often the unexpected conditions create the most memorable shots.

    Music selection—for your edited films specifically, music plays a big role in setting the emotional tone. We spend a lot of time building collections of songs that work beautifully each of our wedding film types. You can either choose from our curated list or let us select the perfect soundtrack that matches your story.

    Most importantly, our candid, organic approach means we're not directing your day—we're documenting it as it naturally unfolds. This philosophy shapes everything we deliver, from your photo gallery to your raw footage to your wedding films. The result is an authentic representation of your celebration that feels like you, not like a staged production.

  • Where can I find recent testimonials from couples who worked with Lovereel?
  • How much do your wedding packages cost?

    Contact us and we'll email you a customisable quote.

  • Do you have any payment plans available?

    We have flexible payment options available, including monthly payment plans, so you can choose what works best for your budget.

  • Can we upgrade our package later on?

    All packages can be upgraded along the way, so there's no pressure to commit to everything from the start.

  • What are your delivery timeframes?

    We're committed to delivering your memories as quickly as possible while maintaining our quality standards, and we'll keep you updated throughout the process so you know exactly when to expect everything.

  • How far in advance should we book?

    We'll always try to accommodate last-minute bookings, but booking early gives you the best chance of securing your preferred date.

  • Do we need to provide you with vendor meals?

    If we're capturing your reception, yes please! We'd appreciate being fed at the same time and in the same location as your guests. This allows us to stay present and ready to capture any spontaneous moments while also taking advantage of the natural lull during dinner service when there's typically less activity.

  • How do we book Lovereel?

    Contact us and we'll email you a quote where you can book us in for your wedding.

Other services

Team questions

  • Who will be our wedding videographer and/or photographer on the day?

    We'll let you know which of our shooters will be with you closer to your date, and here's what we can promise: they'll be part of our tight-knit team of passionate professionals who work together seamlessly and care deeply about the couples we serve. If you'd like to meet your photographer prior to the date, consider booking a pre-wedding shoot—it's a lovely way to get acquainted and feel at ease before your big day.

  • Do you prioritise wedding photography over videography—or vice versa?

    We seamlessly blend our photography and videography so you get the best of both worlds—without any awkward interruptions or competing cameras. You'll feel natural and relaxed the whole time, while we capture both stunning photos and films you'll treasure forever.

  • How many crew will be present on my wedding day?

    Our photo and video package includes two team members: one dedicated photographer and one dedicated videographer. For couples wanting more comprehensive video coverage, we offer the option to add a second videographer. Of course, you can also book our photography or videography services individually.

  • How experienced are your photographers and videographers?

    Each of our shooters brings 10+ years of experience capturing weddings to your special day. We use professional-grade cameras and audio equipment, so you can relax knowing every precious moment will be captured beautifully.

  • What happens if our photographer and/or videographer cannot make it on the day?

    If one of our photographers or videographers can't make it to your wedding, we'll immediately arrange for another team member to step in. We're proud to say this has never actually happened—we've been there for every single one of our couples on their special day, and we plan to keep it that way!

  • Do you bring back up equipment on the day?

    Absolutely! We'll do everything possible to ensure your day goes smoothly.

  • How is your work backed up?

    We'll use dual SD cards throughout your wedding day for extra security, and after delivering everything to you we keep all your files safely backed up for 3 months at the very least.

  • Who will be editing our wedding films and photos?

    Your films and photos are personally crafted by Lovereel co-founder Kat and her sister Lena to create a story that truly reflects your unique celebration.

  • Who can we chat to about our wedding?

    Lovereel co-founder Chris will be your go-to person leading up to your big day. He believes in building genuine connections with every couple and is always available to answer questions or offer the kind of honest, helpful advice that only comes from truly caring about your experience. Lara + Jay had some wonderful things to say about Chris!

  • Do you outsource your work?

    We work exclusively with our in-house team and don't outsource any services.

Photography questions

  • Will we need a second photographer?

    We've found that having one photographer works perfectly alongside either one or two videographers, creating the ideal balance of coverage for the vast majority of weddings. Our photographer can seamlessly move between the bride and groom's prep locations to capture those special getting-ready moments, then transition to your ceremony and naturally flow through the rest of your celebration, providing complete, comprehensive coverage right up until your newlyweds send-off.

    A single skilled photographer actually provides more seamless coverage than multiple photographers who might overlap or compete for the same angles. Our photographer can move about much more freely and unobtrusively when flying solo (alongside videographers who know how to capture a wedding effectively without getting in the photographer's way), catching those candid moments as they unfold.

  • Can we meet our photographer before the big day?

    Consider booking a pre-wedding shoot! It's a great way to meet your photographer and get comfortable before your wedding day. Completely optional, of course. Learn more about our pre-wedding shoots here.

  • Can we schedule time during the day for family and group photos?

    Absolutely! We're happy to work with you to schedule time for family and group photos. This typically happens right after the ceremony while everyone's still gathered. Feel free to provide a photo list too.

  • What photo albums or print options do you offer?
  • Will you edit my photos?

    Yes! We'll professionally edit and colour-grade your photos to ensure consistent and beautiful tones. Our style is all about natural enhancement—we won't heavily retouch your images (e.g., remove people, objects, etc.).

  • Will you watermark my photos?

    No watermarks—your photos are yours to enjoy!

  • Are my photos fit for printing and sharing online?

    Yes, definitely! All your photos come in high resolution, so they'll look gorgeous whether you're printing them for your wall or sharing the joy online with friends and family.

  • Do you provide raw photographs?

    We don't provide raw photographs, but you'll receive beautifully edited photographs that capture the natural essence of your day.

  • Will you host our wedding photos online?

    Absolutely! We'll send you a link to your private online photo gallery once it's finished.

  • Can we and our guests view and download photos from our online gallery?

    Yes, absolutely! Your online gallery is designed to be fully accessible to both you and your guests.

  • Can you work alongside our chosen photographer?

    Of course! We've worked with lots of photographers over the years, and many have become wonderful friends. Need proof? Here you go!

  • Do you offer analog / 35mm film photography?

    While we don’t offer analog film photography, our digital photography style is heavily inspired by film aesthetics, particularly the beautiful, warm tones of Kodak Portra 400. We’ve developed our own custom presets that recreate that classic film look—all the romance and timeless quality of film photography, but with the reliability and flexibility of digital. This means you’ll get that gorgeous film-inspired aesthetic in every single shot, without any of the unpredictability that can come with actual film on such an important day.

Videography questions

  • Will we need a second videographer?

    While one videographer can beautifully capture your wedding, adding a second videographer allows us to be in two places at once, capturing different moments simultaneously throughout your day. You'll get a video guest book, significantly more raw footage, aerial drone establishing shots, a more dynamic wedding film, and greater flexibility. Read more about the benefits of having a second videographer here.

  • How many video cameras will be used?

    With 1 videographer: 2 cameras during your ceremony and reception speeches, and 1 camera for everything else.

    With 2 videographers: 3 cameras during your ceremony and reception speeches, and 2 cameras for everything else.

  • Are there going to be cables lying around everywhere?

    Not at all, our equipment is battery powered.

  • What is raw footage?

    Raw footage is simply all the unedited video and audio captured throughout your wedding day—think of it as the complete, uncut recording of your entire celebration from every camera angle.

    You'll receive everything exactly as it was filmed: all the original files straight from our cameras, neatly organised and filed sequentially. We'll also combine it all into one long unedited video per camera in a format that'll play on any modern TV or computer.

    Having your raw footage means you own the complete record of your day forever. You can come back to us years later for additional films, try editing something yourself, or simply enjoy rewatching those candid moments that might not make it into your wedding film.

  • What about the video quality?

    We film everything in crisp 4K quality! The only exception is slow-motion shots, which are captured in 1080p—but we typically only use slo-mo sparingly for those special cinematic moments. Get Rachel + Thomas' thoughts!

  • What about the audio quality?

    We'll use professional wireless microphones and backup audio recorders to capture crystal-clear sound during your ceremony and reception speeches. Throughout the rest of the day our on-board camera microphones will record all the natural ambience making your raw footage an interesting watch.

    For the ceremony, we'll typically attach a wireless mic to the main microphone and often place a lapel mic on the groom or celebrant for backup. During reception speeches, we typically attach a wireless mic to the main microphone or to your DJ's sound system.

    If needed, we'll set up additional backup recorders to make sure we never miss a moment of your vows or heartfelt speeches.

    Rachel + Sam can tell you more about it!

  • Can we choose the music for our wedding films?

    Yes! We'll email you a selection of songs that perfectly complement your chosen film type, so you can pick the ones that feel right for your story.

  • What video editing options or film types do you offer?

    Great question! We offer teaser films, highlight films, short films, and feature films to tell your story.

  • Do you provide all of the unedited raw video footage and audio?

    Absolutely! You'll get all the raw, unedited footage and audio from your day—bloopers, candid moments, and everything in between. It's all included in every package.

  • Can we order the raw footage only?

    Of course! You can order just the raw footage on its own. And if you decide later that you'd like a wedding film, the raw footage works perfectly for that too.

  • Short Films vs Highlight Films - What's the Difference?

    Short Films (around 5 minutes) tell your story with audio narrative from your special moments—like your ceremony vows and reception speeches woven together with music.

    Highlight Films (around 3 minutes) capture the emotion and energy through natural sounds—laughter, cheers, clinking glasses—paired with beautiful music.

    Both films are set to music and showcase the magic of your day, just in different ways! The easiest way to see the difference is to watch them side by side. Here's a Short Film and Highlight Film from the exact same wedding—perfect for comparing the two film types. Here's what Fiona + Luke had to say about their two films!

  • Will you host our wedding films online?

    Yes! Your films will be hosted online, and we'll send you the link so you can watch and share them with family and friends

Travel and accommodation questions

Ask us a question

Still haven't found an answer to your burning question? Ask away. We promise to reply asap! Looking for a little extra reassurance? Let our couples put your mind at ease... we can't wait to hear from you!

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